Privacy Policy

Terra Cacia has created this web site Privacy Policy in order to demonstrate that it is committed to implementing actions designed to protect the privacy of those using our services and accessing this website This Privacy Policy has been constructed in compliance with the Information Technology Act of 2000 ("IT Act"), as well as the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Act 2011.

It is clarified that Terra Cacia shall include its affiliates and associate companies, directors, officers or employees. The information collecting, use, and dissemination procedures for the Website are disclosed in the following. By using or accessing the Website, you agree to the terms of this Privacy Policy. Please note that our Website may contain connections to the websites of other organisations, and that when you access such external links, you may be subject to other privacy policies unique to those websites. If you do not agree with any of the conditions of this Privacy Policy, please do not use this Website or provide Terra Cacia with any personal information or sensitive personal information.

Throughout this agreement, the terms "we," "us," "our," and "ours" refer to Terra Cacia.the phrases "client," "user," "you,"

"your," and "yourself," as well as related wording, are all used to refer to the individual user of this Website.

1. Information We May Collect

Terra Cacia may collect (i) personally identifiable information such as name, phone number, e-mail address, and other similar information;

(ii) personal information; and (iii) sensitive personal information.While you can explore some portions of our Website without registering, some activities (such as placing an order or accessing specific areas of the Website) will need you to register.We may also keep track of your product interests and gather information about you for our current and/or future affiliates. Personal information is defined in the IT Act and the IT Rules as any information relating to a natural person that, either directly or indirectly, when combined with other information available or expected to be accessible with a body corporate is capable of identifying such person.

The IT Act and the IT Rules define sensitive personal data or information of a person as any personal information that includes information pertaining to:

(i) a password

(ii) physical, psychological, and mental health condition

(iii) sexual orientation

(iv) medical records and history

(v) biometric information

(vi) any detail relating to the above as provided to the body corporate for providing a service

(vii) any of the information received by the body corporate under each of the heads for processing, or to be stored or processed under a lawful contingency

Provided, however, that any information that is publicly available or accessible in the public domain or supplied under the Right to Information Act, 2005 or any other legislation in effect at the time shall not be considered sensitive personal data or information for the purposes of the IT Rules.

If you elect to buy our products or use our services, our third-party service providers may need to gather additional information from you, such as your credit or debit card number and expiration date, as well as your bank routing and account number.

Device Information We may collect device-specific information such as your device model, operating system, unique device identifiers, and mobile network information when you access to our services via custom programmes (apps). We may link your unique device identifier or phone number to information you provided when registering for some services or purchasing items. Server logs stored by us or third-party service providers may include information about the services you have used as well as device-specific information.We may also keep digital communication logs that track information such as your phone number, calling-party number, forwarding numbers, time and date of calls, call length, and SMS routing information. We may track device-event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request, and referral URL using your device's IP address or MAC address.

Specialized Information We may collect and store data (including personal data) on your device through technologies such as browser web storage (including HTML 5) and application data caches. Certain services may offer a one-of-a-kind application number in connection with app installation. When you install, update, or remove applications, this number and information, including, but not limited to, operating system type and app version number, may be transferred to our service providers. We may also gather and process information about your precise location.

Terra Cacia may also gather information that cannot be used to identify you at times. We may, for example, compile non-personal information about you and other customers who use our Website. Aggregated data will not contain any information that may be immediately linked back to you.

2. How We Collect Information

Terra cacia may gather information about you, your computer access points, mobile devices, and the web browser you use to connect to our Website or digital apps through a variety of techniques. Cookies, for example, are text files that we install on your computer or mobile device when you visit our Website. Cookies may be used by us to customise your interactions with our Website. You are not required to accept our cookies, and you may configure your browser to limit their use or remove them once they have been installed on your computer or mobile device.If you refuse or remove our cookies, our Website may take longer to load or may not perform correctly. As long as you take positive action, you can offer effective consent by utilising your browser settings. You should verify your current browser settings before using our Website to ensure that they reflect your authorization for Terra Cacia to install cookies on your devices.

Each time you visit our Website, Terra Cacia may gather more information from your web browser. We may collect information on the pages you visit and the amount of time you spend on each web page or part of the Website, promotions or advertising you click on, and other activities you take while using our Website. This information may include your Internet Protocol address, the kind of browser you used to visit our Website, the time your browser was used to access our Website, and the address of the referring web site.

Other conventional web-based technologies may be used by our Internet service providers to evaluate your movements while using our Website. These technologies include web "beacons," "pixel tags," and "clear gifs." These technologies assist us in determining the effectiveness of our product and service campaigns and marketing programmes, allowing us to customise the services offered on or through our Website, and assisting us in determining the best use for our Website's content and product and service offerings. Some of this information, such as the IP address, may be retained on our Internet service provider's server logs and may be accessible for lengthy periods of time.

3. Choice

Our Internet service providers may employ other standard web-based technologies to assess your movements while using our Website. Web "beacons," "pixel tags," and "clear gifs" are examples of these technologies. These technologies help us determine the efficacy of our product and service campaigns and marketing programmes, allow us to customise the services available on or through our Website, and help us determine the optimum use for our Website's content and product and service offerings. Some of this information, such as the IP address, may be saved on our Internet service provider's server logs and remain available for extended periods of time.

You have the right to revoke your permission for your information to be used, disclosed, or transferred. However, in such cases, we retain the right to reject or limit your access to and use of our Website and any of its features, including the services we provide. You also have the right to amend or rectify the information you have supplied to us, as well as the right to refuse to furnish us with information. You may exercise these rights by contacting our Privacy/Grievance Officer using the contact information provided in this Privacy Policy.

The information on our Website is provided solely for general information purposes. While we make every effort to keep the information up to date and correct, we make no express or implied representations or guarantees of any kind, stated or implicit, regarding the Website or the information, goods, services, or associated materials contained on our Website for any purpose. Any reliance on such material is thus entirely at your own risk

We will not be responsible for any loss or damage, including without limitation, indirect or consequential loss or damage, or any loss or damage deriving from loss of data or profits arising out of or in connection with the use of this website. This page contains links to other websites that are not under the authority of Terra cacia. We have no influence on the nature, content, or accessibility of other websites. The presence of any links does not indicate a suggestion or endorsement of the ideas expressed within them.

4. Use and Disclosure of Your Personal Information

Terra cacia may, from time to time, use the services of independent firms to offer you with certain services, such as website hosting, credit card processing, product promotions, order processing and shipping services, and visitor surveys. As part of our business models, Terra cacia may share your personal information with Internet service providers. We do not disclose personally identifiable information with unrelated third parties without your permission, except to the extent necessary to fulfil your request for products and services available via our Website.

Terra cacia may contact you through mail, e-mail, phone, or mobile device to provide you with updates about Terra cacia's special events, new services, payment confirmations, current product information, or other promotions that may be of interest to you. We also utilise return e-mail addresses to respond to e-mail from you. Except to comply with relevant regulations, your e-mail address will not be shared with unrelated third parties for use in their direct marketing campaigns. We may also utilise your IP address or unique device identifying codes to assist Terra cacia and our Internet service providers defend themselves against fraud.

Additional uses of your non-personal and personal information will enable us to tailor products and services to your needs, help organise and manage our relationship with you or your business, conduct business, provide you with customer and guest support, perform functions described to you at the time of collection, and enforce our Website's Terms of Use. We retain the right to share non-personally identifying information with third parties, such as aggregate statistics.

We may also utilise aggregate non-personal information to better our Website. For example, our Internet Service Providers may report to us that a certain number of visits to a specific section of our Website, or that a specific number of firms or individuals completed our registration forms in specific areas of our Website. This data might also be utilised to assess the success of our business and advertising methods.

We may share your information, including personal and sensitive personal information, with our subsidiaries, group companies, affiliates, vendors, suppliers, and subcontractors for processing in order to provide you with the best quality of services or for internal reasons, primarily for business and operational reasons. These subsidiaries, group businesses, affiliates, vendors, suppliers, and subcontractors might be situated in or outside of India.

Terra Cacia may also disclose your personal information to:

(a) comply with a subpoena or court order

(b) cooperate with law enforcement or other government agencies

(c) establish or exercise our legal rights

(d) protect our company's and employees', contractors', vendors', suppliers', and customers' property or safety

(e) defend against legal claims

(f) help with internal and external investigations

(g) as otherwise required by law or permitted by law.

Terra Cacia may also disclose your personal information to:

We may share your information in the event of a Terra Cacia sale or merger, or other transaction involving the sale or assignment of some or all of our assets.

5. Data Storage and Security

When you place an order, Terra Cacia employs a number of security measures to ensure the protection of your personal information. These security measures include

(i) password-protected directories and databases to protect your information,

(ii) SSL (Secure Sockets Layered) technology to ensure that your information is fully encrypted and securely transmitted across the Internet or PCI Scanning to actively protect our servers from hackers and other vulnerabilities.

Terra Cacia makes reasonable steps to guarantee that our Internet service providers have established physical, technological, and procedural security measures to help secure your personal information and prevent unauthorised access and disclosure. We or our subsidiaries, group businesses, affiliates, vendors, suppliers, and subcontractors keep your information on our systems in India and/or beyond the region of India.

You consent to the storage of information as envisaged above by giving information to us in any means, including by using our Website. Despite our best efforts, the Internet contains inherent security vulnerabilities. Terra Cacia cannot and should not guarantee that your personal information, personal searches, and other communications will always be safe. You should exercise caution in how you handle and disclose your personal information, as well as any login or password necessary to access services on our Website.

6. Children and Data Collection

Our Website is intended for use by adults only, and the content of our Website is not intended to collect information from anybody under the age of 18. (eighteen). We do not gather personal information from children or minors on purpose. If Terra Cacia or its Internet service providers discover that a child or minor has supplied us with personal information without parental authorization, we will remove such information from our databases.

7. Access to and Modification of the Information Collected

If you supply us with registration information for the first time on our Website, you may be given the option to subscribe to and receive further information about our products and services. You can alter your initial choices after your first use by contacting our customer care e-mail at commercial e-mail we send you will provide you the option to opt out of receiving similar messages in the future. We may require up to ten (10) business days to complete your opt-out requests. In certain cases, we may have already shared your information with one of our approved third parties before you altered your information choices, and you may receive e-mail for a short period of time after opting out.

8. Data Integrity

Terra Cacia will only treat personal and sensitive personal information in ways that are compatible with and relevant to the purposes for which it was acquired or approved by you.

9. Enforcement

Terra Cacia employs a self-assessment technique to ensure compliance with this Privacy Policy and checks on a regular basis that the policy is correct and complete for the information protected by our privacy principles. We welcome anybody with concerns to contact us using the information provided, and we will investigate and try to settle any complaints or disputes about the use and sharing of personal information and sensitive personal information in line with the principles.

10. General Information and Privacy Support Contact

Terra Cacia may update this Privacy Policy at any time, and you should check it each time you visit our Website. By using our Website or supplying us with personal or sensitive personal information after we have updated this Privacy Policy, you agree to the new Privacy Policy. Terra Cacia is devoted to safeguarding your personal information. Please contact our Grievance Officer if you have any concerns or complaints regarding our attempts to preserve your personal privacy, or if you need more information about Terra Cacia's privacy commitment.