Terms of service
The domain name www.terracacia.com (hereinafter referred to as Website) is owned by Terra Cacia India Pvt.ltd, a company incorporated under the Companies Act, 2013 with its registered Terra Cacia India Pvt. Ltd. 103, 1st Floor, NN Mall, Rohini Sec 3, Delhi“ 110085. Wherever the situation warrants, the terms "you," "yourself," "client," or "user," or similar language, are used to refer to the individual user of this Website. Terra Cacia is referred to by the phrases "we," "us," "our," and "ours.
Terra Cacia offers you its services subject to the notices, terms, and conditions set forth in this agreement (hereinafter referred to as the "Terms"). Furthermore, when you use any www.terracacia.com service, you will be subject to the applicable rules, guidelines, policies, terms, conditions, and documentation, which are included into these Terms by this reference.
Terra Cacia has the right to revoke any current or future promotions, offers, sales, gifts, or giveaways. You are contracting with Terra Cacia just by using the Website, and these Terms, including the policies, form a binding contract between you and us. As a result, before using the Services, you should carefully read these Terms. Terra Cacia has the right, without liability, to restrict access to anybody who we feel has broken any of these Terms.on the items.
ACCESSING, BROWSING, OR OTHERWISE USING THIS WEBSITE INDICATES YOUR AGREEMENT TO THESE TERMS, SO PLEASE READ THEM CAREFULLY BEFORE PROCEEDING.
Terra Cacia has the right to revoke any current or future promotions, offers, sales, gifts, or giveaways. You are contracting with Terra Cacia just by using the Website, and these Terms, including the policies, form a binding contract between you and us. As a result, before using the Services, you should carefully read these Terms. Terra Cacia has the right, without liability, to restrict access to anybody who we feel has broken any of these Terms.on the items.
ACCESSING, BROWSING, OR OTHERWISE USING THIS WEBSITE INDICATES YOUR AGREEMENT TO THESE TERMS, SO PLEASE READ THEM CAREFULLY BEFORE PROCEEDING.
1. CHANGES TO THESE TERMS
We retain the unilateral right to change these Terms from time to time and at our sole discretion, without providing you any notice. We will post the new version of these Terms or other policies on this Website, and any change or modification to these Terms will be effective immediately after the amended Terms are uploaded to the Website.Your continuing use of the Website after changes to the Terms and Policies indicates your acceptance of the amended terms and conditions, whether or not you have read them, and shall be binding on you. As a result, you should examine these Terms and other rules on a regular basis.
2. CHANGES TO WEBSITE
We may update the Website from time to time in order to optimise and improve your experience, and we may modify the content, presentation, or form at any moment without prior notice. We can not guarantee that the Website or any material provided or displayed on it will be error-free or omission-free. Furthermore, we are under no duty to update the Website or any of its information.
3. ELIGIBILITY
To use the Website, you must be 18 (eighteen) years old or older and capable of entering into a legally enforceable agreement (as defined by the Indian Contract Act, 1872). If you are under the age of 18 (eighteen), you may only use this Website with the assistance of a parent or guardian.
4. TERMS OF SERVICES
4.1. Registration and Information.To access the Website and its features, you must first join up by establishing an account. Except with your previous agreement, your account information will not be utilised for any other reason. All of the terms and conditions in these Terms, including the Privacy Policy, must be read, agreed to, and accepted by you. You will be responsible for keeping your account and password secret, as well as restricting access to your computer, and you hereby assume responsibility for any actions that occur under your account and password.
4.2. During the registration procedure, you must also provide your personal information, which may include your name, age, gender, mobile device, location, and so on. You promise that the information you supply at registration and subsequently will be truthful, accurate, current, and full. You promise to keep this information truthful, accurate, and up to date at all times when accessing the Website and utilising the services. You further recognise that the information you give, in whatever form, is not secret or proprietary, and that it does not infringe on the rights of a third party in any way.
4.3. If you access, browse, and use the Website or use the services on behalf of another person, you indicate that you have the power to bind that person to all of the terms and conditions set forth herein. If the person declines to be bound by these Terms as the principal, you agree to assume responsible for any harm caused by any improper use of the Website resulting from such access or use of the Website in any manner.
4.4. If you know or have reason to think that the security of your account has been compromised, please inform us as soon as possible at the ‘Contact Information' given on the Website. If we discover or suspect a compromise in the security of your account, we may compel you to change your password, temporarily or permanently ban or suspend your account, and Terra Cacia will not be held liable.
4.5. During the registration procedure, you must also provide your personal information, which may include your name, age, gender, mobile device, location, and so on. You promise that the information you supply at registration and subsequently will be truthful, accurate, current, and full. You promise to keep this information truthful, accurate, and up to date at all times when accessing the Website and utilising the services. You further recognise that the information you give, in whatever form, is not secret or proprietary, and that it does not infringe on the rights of a third party in any way.
4.6.If you access, browse, and use the Website or use the services on behalf of another person, you indicate that you have the power to bind that person to all of the terms and conditions set forth herein. If the person declines to be bound by these Terms as the principal, you agree to assume responsible for any harm caused by any improper use of the Website resulting from such access or use of the Website in any manner.
5. USER CONTENT
5.1 If you know or have reason to think that the security of your account has been compromised, please inform us as soon as possible at the ‘Contact Information' given on the Website. If we discover or suspect a compromise in the security of your account, we may compel you to change your password, temporarily or permanently ban or suspend your account, and Terra Cacia will not be held liable.
5.2 During the registration procedure, you must also provide your personal information, which may include your name, age, gender, mobile device, location, and so on. You promise that the information you supply at registration and subsequently will be truthful, accurate, current, and full. You promise to keep this information truthful, accurate, and up to date at all times when accessing the Website and utilising the services. You further recognise that the information you give, in whatever form, is not secret or proprietary, and that it does not infringe on the rights of a third party in any way.
5.3 If you access, browse, and use the Website or use the services on behalf of another person, you indicate that you have the power to bind that person to all of the terms and conditions set forth herein. If the person declines to be bound by these Terms as the principal, you agree to assume responsible for any harm caused by any improper use of the Website resulting from such access or use of the Website in any manner.
5.4 Terra Cacia does not endorse or regulate the User Content communicated or placed on the Website, and thus Terra Cacia does not guarantee the accuracy, integrity, or quality of User Content. You acknowledge that by using the Website, you may be exposed to User Content that you find offensive, indecent, or objectionable. Fit & Glow will not be liable in any way for any User Content, including, without limitation, any mistakes or omissions in any User Content, or any loss or damage of any kind incurred by you as a consequence of using any User Content.You thus waive any claims against Terra Cacia for any alleged or real infringements of any property rights, privacy and publicity rights, moral rights, and attribution rights in connection with User Content.
5.5You agree that Terra Cacia has the right, but not the responsibility, in its sole discretion to refuse to publish or remove any User Content and to edit, compress, or delete any User Content.
6. TERMINATION
6.1 These Terms will remain in force until either you or Terra Cacia terminates them.
6.2 You agree that Terra Cacia may suspend or terminate your account (or any portion of it) or your use of the Website at any time, for any or no reason, and without penalty or notice.
6.3 You agree that Terra Cacia will not be liable to you or any other party if your access to the Website or any account you may have or portion thereof is terminated without prior notice, and you agree that Terra Cacia will not be liable to you or any third party if such termination occurs.
6.4 Any suspicious, abusive, or illegal conduct may be reported to the relevant law enforcement authorities. These remedies are in addition to any other legal or equitable remedies Terra Cacia may have.
6.5 If you or Terra Cacia terminate the Terms for any reason, you must immediately delete any contents downloaded or otherwise accessed from this Website, as well as all copies of such materials, whether produced under the Terms of Use or otherwise. Any termination of these Terms will not affect your responsibility to pay for any products you have already bought from the Website, nor will it impact any liability that may have arisen as a result of these Terms.
7. DISCLAIMER OR WARRANTY AND LIMITATION OF LIABILITY
7.1 The Website is provided on a “as is and “as available basis, with no explicit, implied, or statutory guarantee or condition. We, our affiliates, partners, directors, employers, agents, licensors, or suppliers make no express or implied representations or warranties of any kind in connection with these terms and conditions, this Website, or any of the content, including but not limited to warranties of merchantability, non-infringement, or fitness for a particular purpose, except to the extent such representations and warranties are not legally excludable.
7.2 You agree that Terra Cacia, its affiliates, directors, employees, agents, licensors, partners, and suppliers will not be liable to you for any special, indirect, incidental, consequential, punitive, reliance, or exemplary damages (including, without limitation, lost business opportunities, lost revenues, or loss of anticipated profits, or any other pecuniary or non-pecuniary loss or damage of a similar nature).
(i) these Terms
(ii) the Website
(i) these Terms
7.3 Terra Cacia's or any of its contractors, directors, employees, agents, third-party partners, licensors, or suppliers' entire responsibility to you for any damages, liabilities, losses, or causes of action arising out of or pertaining to:
(i) these Terms;
(ii) the Website;
(iii) your use of, or inability to utilise, the Website; or
(iv) any other interactions with Terra Cacia.
However caused and whether arising in contract, tort (including negligence), warranty, or otherwise, exceed the amount paid by you, if any, for utilising the part of the Services or Website.
7.4Terra Cacia or any of its contractors, directors, employees, agents, third-party partners, licensors, or suppliers shall not be responsible to you for any losses, damages, liabilities, or causes of action resulting from any act, omission, or negligence to which you contributed.
7.5 Terra Cacia makes no guarantee that access to or use of the Website will be continuous, timely, secure, or error-free.
7.6 Terra Cacia makes no guarantee that the results gained by using the Website will be accurate or trustworthy.
7.7 You agree that no claims or actions arising from or connected to the use of the Website or these Terms may be filed by you more than one year after the cause of action pertaining to such claim or action began. If you have a problem with us or are unsatisfied with the Website, your sole recourse is to stop using it. We owe you no further commitment, liability, or responsibility.
7.8 Disclaimer Regarding Health. The Food and Drug Administration has not reviewed any statements on this Website or any products or supplements offered or sold on this Website (FDA). The Website's goods are not meant to diagnose, treat, cure, or prevent any illness. We recommend that you contact with a physician before using any of our products if you are pregnant, breastfeeding, taking medication, or have a history of cardiac problems. The results on all goods accessible on the Website are not normal, and these results will not be experienced by everyone.
8. INDEMNIFICATION
You agree to defend, indemnify and hold Terra Cacia and its affiliates, contractors, employees, officers, directors, agents and third party partners harmless from any and all claims, losses, damages, liabilities, costs and expenses, including without limitation, legal fees and expenses, caused by or arising out of claims based upon your actions or inactions or related to your use or misuse of the Website, any violation of these Terms or any of the covenants made by you herein, which may result in any loss or liability to Terra Cacia or any third party.
9. INTELLECTUAL PROPERTY RIGHTS
All material and content on the Website, including images, illustrations, text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is our property or that of our affiliates or content suppliers, and is protected by Indian and international intellectual property law, including copyright, authors' rights, database rights laws, trademarks, and service marks. The compilation of all content on the Website is our sole property, and it is protected by Indian laws as well as international copyright and database rights laws.All software used on the Website is either our exclusive property or the property of our affiliates or software providers, and it is protected by Indian and international copyright, authors' rights legislation, and other intellectual property rights. You undertake not to copy, reproduce, republish, upload, post, transmit, or distribute such material in any manner, whether directly or indirectly, including by e-mail or other electronic means, and you agree not to assist any other person in doing so.Modification of the contents, use of the materials on any other web site, or use of the materials for any purpose other than personal, non-commercial use is a violation of the owner's copyrights, trademarks, and other property rights and is forbidden without the owner's prior written authorization.
10. LICENSE TO USE WEBSITE
10.1 We offer you a limited licence to access and use the Website for personal purposes only; you may not change it or any portion of it without our explicit permission. This licence excludes any resale or commercial use of the Website or its contents, any derivative use of the Website or its contents, any downloading or copying of account information for the benefit of another user, and any use of data mining, robots, or similar data collection and extracting technologies.
10.2 Website or any portion thereof (including but not limited to any copyrighted material, trademarks, or other proprietary information) may not be reproduced, duplicated, copied, sold, resold, visited, distributed or otherwise exploited for any commercial purpose without our express written consent.
11. PRIVACY
By using the Website, you agree to our Privacy Policy https://www.terracacia.com/policies/privacy-policy, the terms of which are incorporated into, and form a crucial part of, these Terms. Our Privacy Policy sets out the terms on which we process any personal or financial data we collect from you, or that you provide to us. Our Privacy Policy shall also apply to your use of Website and by using Website, you consent to such processing and you warrant that all data provided by you is accurate.
12. CANCELLATIONS, REFUNDS AND RETURNS
Please see our Cancellation, Refunds, and Returns Policy for more information on product cancellations, refunds, and returns.
13. SHIPPING AND DELIVERY
Please see our Shipping and Delivery Policy for more information on how we ship and deliver our items.
14. PRICES AND AVAILABILITY OF PRODUCTS
14.1 Without limiting the extent of Clause 14 (Cancellations, Refunds, and Returns), if a product/service is Terra Cacia, Terra Cacia may change and discontinue making any product/service accessible at any time.
15. GOVERNING LAW AND JURISDICITON
These Terms are regulated and construed in line with Indian law. You and we both agree to submit to the exclusive jurisdiction of the courts in Delhi, India.
16. GRIEVANCE OFFICER
The name and contact details of Our Grievance Officer are as follows:
Grievance Officer:
Contact info:
E-mail at : support@terracacia.com
To report abuse or to file a complaint about any content hosted, transferred, published, updated, or shared on the Website, please contact the Grievance Officer.
SHIPPING AND DELIVERY POLICY
Orders can be delayed due to current lockdown and COVID Situation. Rest assured we are going to deliver your products at the earliest.
Gojavas/BlueDart/Aramex/Ecom/IndiaPost provide regular ground mail delivery. In regular BAU days, we strive to ship all orders within 24-48 hours. Please keep in mind that no shipments are sent out on Saturdays, Sundays, or holidays. We cannot guarantee delivery dates or timeframes because they are depending on the courier partner and location.